QQuix Posted May 30, 2022 Share Posted May 30, 2022 Hi About 10 days ago I 'purchased' a copy of Morrowind using DP points. Problem: GOG says "Code not found" What I did : 1 - Purchase the game in the NexusMods >> MyWallet2 - Got a game key, copied it to clipboard3 - Clicked on the message "Need help using your game key?"4 - It opened a GOG page to enter the key5 - Entered the key (paste)6 - Got a message "Code not found" on the GOG page. (Repeated several times over the last few days) I submitted a question to the GOG support but had no answer so far. Did I do anything wrong? Any help ? Link to comment Share on other sites More sharing options...
showler Posted May 30, 2022 Share Posted May 30, 2022 I assume you made sure there weren't any extraneous characters picked up by the copy-n-paste? I've had similar problems with an almost unnoticeable space character at the beginning or end of the code. Link to comment Share on other sites More sharing options...
QQuix Posted May 30, 2022 Author Share Posted May 30, 2022 Good suggestion, as Nexus gave me a key in the format XXXXX-XXXXX-XXXXX. Tried without the dashes - no luck. Link to comment Share on other sites More sharing options...
Striker879 Posted May 30, 2022 Share Posted May 30, 2022 Something else to try is to paste into Notepad and then copy/paste from there to GOG. I often find that doing that 'cleans' the extra formating etc that gets copied from a web page that will sometimes lead to unexpected results. Link to comment Share on other sites More sharing options...
QQuix Posted May 31, 2022 Author Share Posted May 31, 2022 Nope. Just tried that. No luck. Also retyped the whole thing from scratch. Twice. With and without the dashes. Link to comment Share on other sites More sharing options...
Pickysaurus Posted May 31, 2022 Share Posted May 31, 2022 Sorry to hear about this QQuix. Can you please email [email protected] from the email address linked with your account and send us the faulty key so we can investigate? Link to comment Share on other sites More sharing options...
QQuix Posted May 31, 2022 Author Share Posted May 31, 2022 OK. Sent. Link to comment Share on other sites More sharing options...
Pickysaurus Posted May 31, 2022 Share Posted May 31, 2022 Thanks, I'll take a look at this as soon as I can. Link to comment Share on other sites More sharing options...
QQuix Posted May 31, 2022 Author Share Posted May 31, 2022 My bad . . . It was a Steam key, not a GOG key. Thanks, guys. Link to comment Share on other sites More sharing options...
showler Posted May 31, 2022 Share Posted May 31, 2022 Best ending ever. Link to comment Share on other sites More sharing options...
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