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Why is email address my user name?


shinygamer

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Hi, I had an unsuported member account here for a while username "shinygamer" and I was logged into that account when I set up a supported account and paid for a 6 month membership, I assumed my username "shinygamer" would carry on to my supported account but now the email address I used to set up my supported account is being shown as my user name, I have looked through all the settings in my profile etc, but cannot see a way to add my user name, why is my user name not being shown?

 

Thanks, shiny.

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This issue occurs because people forget (or don't realise) that being logged in on the Nexus sites doesn't mean you're logged in on the forums, and vice-versa. On the payment form it tells you to either login, or enter an email address and password to create a new account. Guess which option you chose! :smile:

 

Don't worry, it happens fairly regularly and it just involves moving your membership over to your old account and deleting the new one you made. I'll take a look now to see if it was done properly.

 

EDIT: Seems fine now. Did you use the merge functionality, Dante? Don't think I've ever used that before but it seems to have done the trick!

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This issue occurs because people forget (or don't realise) that being logged in on the Nexus sites doesn't mean you're logged in on the forums, and vice-versa. On the payment form it tells you to either login, or enter an email address and password to create a new account. Guess which option you chose! :smile:

 

Don't worry, it happens fairly regularly and it just involves moving your membership over to your old account and deleting the new one you made. I'll take a look now to see if it was done properly.

 

EDIT: Seems fine now. Did you use the merge functionality, Dante? Don't think I've ever used that before but it seems to have done the trick!

 

Sorry, that's exactly what I did logged into Nexus mods but not the forum before making a supported account, thanks for sorting it out :blush:

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This happened to me as well. I wanted to add Premium for my original account called "Yinkuza", without the quotes. Instead i ended up with a brand new account (this one) with my e-mail as username. I would love some help on this issue.

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