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Vortex won't acknowledge sign in on Nexus

Jobe00

By Jobe00
in Vortex Support

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Go to solution Solved by DJ4ddi,

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Jobe00 Newbie

Jobe00

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I have reset my modem and router and done a completely fresh reinstall of Vortex with the latest download version of 1.10.8, but when I try to log into Vortex and authorize via Nexus, it hangs up and will not complete the login.

I also cannot log in with token.

Everything was working a couple weeks ago, but I have no idea what changed, and now I have to download every mod I ever had for all my games if I can ever get Vortex to log in.

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DJ4ddi Newbie

DJ4ddi

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Same issue here. Symptoms and reproduction on my end is identical to this thread, but the solution doesn't work for me. The problem only appeared with the latest version - before the update (about a week ago), everything worked fine.

The browser opens and the authorize button works, but Vortex doesn't login when the popup opens. Tried copying and pasting the token manually, but the save button in Vortex seems to do nothing. Also went through the usual steps (disable AV, disable popup blocker, disable adblocker, etc.) without success.

Log tail:

Spoiler 
Tue, 19 Mar 2024 14:18:13 GMT - warn: Checking for update failed message=net::ERR_CONNECTION_ABORTED, stack=Error: net::ERR_CONNECTION_ABORTED
    at SimpleURLLoaderWrapper.<anonymous> (node:electron/js2c/browser_init:2:49935)
    at SimpleURLLoaderWrapper.emit (node:events:513:28)
Tue, 19 Mar 2024 14:18:13 GMT - warn: Checking for update failed text=net::ERR_CONNECTION_ABORTED, message=Error: net::ERR_CONNECTION_ABORTED
    at SimpleURLLoaderWrapper.<anonymous> (node:electron/js2c/browser_init:2:49935)
    at SimpleURLLoaderWrapper.emit (node:events:513:28), , wrap=false, translated=true
Tue, 19 Mar 2024 14:18:15 GMT - info: archive referenced in mod doesn't exist modId=Jumping Attack Main File-68043-1-31-1662731718, archiveId=rkgWSEvG2, fileName=Jumping Attack Main File-68043-1-31-1662731718.7z
Tue, 19 Mar 2024 14:18:15 GMT - info: memory usage growing fast usage=268.4 MB, previous=159.2 MB, max=4.00 GB
Tue, 19 Mar 2024 14:18:18 GMT - info: starting localhost server to receive oauth response
Tue, 19 Mar 2024 14:18:18 GMT - info: using localhost server for oauth response port=64400
Tue, 19 Mar 2024 14:18:20 GMT - debug: [gamebryo-plugin-management] sorting plugins finished elapsedMS=5541
Tue, 19 Mar 2024 14:18:20 GMT - debug: running checks event=plugins-changed, count=3
Tue, 19 Mar 2024 14:18:21 GMT - debug: all checks completed event=plugins-changed
Tue, 19 Mar 2024 14:18:21 GMT - info: token req error,Error: read ECONNRESET, 
Error
    at console.error (C:\Program Files\Black Tree Gaming Ltd\Vortex\resources\app.asar\renderer.js:8344:157)
    at ClientRequest.<anonymous> (C:\Program Files\Black Tree Gaming Ltd\Vortex\resources\app.asar\renderer.js:6859:31)
    at ClientRequest.emit (node:events:513:28)
    at TLSSocket.socketErrorListener (node:_http_client:502:9)
    at TLSSocket.emit (node:events:513:28)
    at emitErrorNT (node:internal/streams/destroy:151:8)
    at emitErrorCloseNT (node:internal/streams/destroy:116:3)
    at process.processTicksAndRejections (node:internal/process/task_queues:82:21)
Tue, 19 Mar 2024 14:18:29 GMT - info: token req error,Error: read ECONNRESET, 
Error
    at console.error (C:\Program Files\Black Tree Gaming Ltd\Vortex\resources\app.asar\renderer.js:8344:157)
    at ClientRequest.<anonymous> (C:\Program Files\Black Tree Gaming Ltd\Vortex\resources\app.asar\renderer.js:6859:31)
    at ClientRequest.emit (node:events:513:28)
    at TLSSocket.socketErrorListener (node:_http_client:502:9)
    at TLSSocket.emit (node:events:513:28)
    at emitErrorNT (node:internal/streams/destroy:151:8)
    at emitErrorCloseNT (node:internal/streams/destroy:116:3)
    at process.processTicksAndRejections (node:internal/process/task_queues:82:21)

 

 

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Jobe00 Newbie

Jobe00

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Posted
16 hours ago, Pickysaurus said:

Does the browser open? Are you able to click the button in your browser to authorise the login? 

Firefox opens, and I have the Deny and Authorize buttons. If I hit Deny, it stops. If I hit Authorize, the browser takes me to the Nexus home page while Vortex has the login hang up. It just does nothing and sometimes locks up Nexus to where I have to use Alt+F4 to end it.

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Pickysaurus Grand Master

Pickysaurus

Posted
Posted
23 hours ago, DJ4ddi said:

Same issue here. Symptoms and reproduction on my end is identical to this thread, but the solution doesn't work for me. The problem only appeared with the latest version - before the update (about a week ago), everything worked fine.

The browser opens and the authorize button works, but Vortex doesn't login when the popup opens. Tried copying and pasting the token manually, but the save button in Vortex seems to do nothing. Also went through the usual steps (disable AV, disable popup blocker, disable adblocker, etc.) without success.

Log tail:

  Reveal hidden contents 
Tue, 19 Mar 2024 14:18:13 GMT - warn: Checking for update failed message=net::ERR_CONNECTION_ABORTED, stack=Error: net::ERR_CONNECTION_ABORTED
    at SimpleURLLoaderWrapper.<anonymous> (node:electron/js2c/browser_init:2:49935)
    at SimpleURLLoaderWrapper.emit (node:events:513:28)
Tue, 19 Mar 2024 14:18:13 GMT - warn: Checking for update failed text=net::ERR_CONNECTION_ABORTED, message=Error: net::ERR_CONNECTION_ABORTED
    at SimpleURLLoaderWrapper.<anonymous> (node:electron/js2c/browser_init:2:49935)
    at SimpleURLLoaderWrapper.emit (node:events:513:28), , wrap=false, translated=true
Tue, 19 Mar 2024 14:18:15 GMT - info: archive referenced in mod doesn't exist modId=Jumping Attack Main File-68043-1-31-1662731718, archiveId=rkgWSEvG2, fileName=Jumping Attack Main File-68043-1-31-1662731718.7z
Tue, 19 Mar 2024 14:18:15 GMT - info: memory usage growing fast usage=268.4 MB, previous=159.2 MB, max=4.00 GB
Tue, 19 Mar 2024 14:18:18 GMT - info: starting localhost server to receive oauth response
Tue, 19 Mar 2024 14:18:18 GMT - info: using localhost server for oauth response port=64400
Tue, 19 Mar 2024 14:18:20 GMT - debug: [gamebryo-plugin-management] sorting plugins finished elapsedMS=5541
Tue, 19 Mar 2024 14:18:20 GMT - debug: running checks event=plugins-changed, count=3
Tue, 19 Mar 2024 14:18:21 GMT - debug: all checks completed event=plugins-changed
Tue, 19 Mar 2024 14:18:21 GMT - info: token req error,Error: read ECONNRESET, 
Error
    at console.error (C:\Program Files\Black Tree Gaming Ltd\Vortex\resources\app.asar\renderer.js:8344:157)
    at ClientRequest.<anonymous> (C:\Program Files\Black Tree Gaming Ltd\Vortex\resources\app.asar\renderer.js:6859:31)
    at ClientRequest.emit (node:events:513:28)
    at TLSSocket.socketErrorListener (node:_http_client:502:9)
    at TLSSocket.emit (node:events:513:28)
    at emitErrorNT (node:internal/streams/destroy:151:8)
    at emitErrorCloseNT (node:internal/streams/destroy:116:3)
    at process.processTicksAndRejections (node:internal/process/task_queues:82:21)
Tue, 19 Mar 2024 14:18:29 GMT - info: token req error,Error: read ECONNRESET, 
Error
    at console.error (C:\Program Files\Black Tree Gaming Ltd\Vortex\resources\app.asar\renderer.js:8344:157)
    at ClientRequest.<anonymous> (C:\Program Files\Black Tree Gaming Ltd\Vortex\resources\app.asar\renderer.js:6859:31)
    at ClientRequest.emit (node:events:513:28)
    at TLSSocket.socketErrorListener (node:_http_client:502:9)
    at TLSSocket.emit (node:events:513:28)
    at emitErrorNT (node:internal/streams/destroy:151:8)
    at emitErrorCloseNT (node:internal/streams/destroy:116:3)
    at process.processTicksAndRejections (node:internal/process/task_queues:82:21)

 

 

I can't replicate this in the latest version which does imply an issue with your browser, browser addons or PC security apps.

The log you pasted does seem to show that Vortex is being denied access to the internet to check for updates - so it's likely something on your PC is preventing Vortex from operating properly. 

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Jobe00 Newbie

Jobe00

Posted
  • Author
Posted
2 hours ago, Pickysaurus said:

I can't replicate this in the latest version which does imply an issue with your browser, browser addons or PC security apps.

The log you pasted does seem to show that Vortex is being denied access to the internet to check for updates - so it's likely something on your PC is preventing Vortex from operating properly. 

Great. Windows 11 screwed me. Fabulous.

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HellFreezer Contributor

HellFreezer

Posted
Posted (edited)
On 3/19/2024 at 2:35 AM, Jobe00 said:

I have reset my modem and router and done a completely fresh reinstall of Vortex with the latest download version of 1.10.8, but when I try to log into Vortex and authorize via Nexus, it hangs up and will not complete the login.

I also cannot log in with token.

Everything was working a couple weeks ago, but I have no idea what changed, and now I have to download every mod I ever had for all my games if I can ever get Vortex to log in.

 

Edited by HellFreezer
Replied to wrong post.
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Jobe00 Newbie

Jobe00

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Posted

I'm starting to think Kaspersky is the problem. I'll be hitting up their forums because this is now affecting Vortex and the Battle.net and Wargaming Game Center (World of Warships) apps, and I know Battle.net worked a week and a half ago as I play and sometimes stream Diablo III or IV on Saturday and Sunday nights.

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