kundrun Posted April 20 Posted April 20 When a mod author uses the function "Manage -> Move to Bugs" for a comment, the created bug does not include the replies to that comment. This may be an intentional design decision. But there are cases where lots of troubleshooting happened in the reply thread, before the comment was moved to Bugs. This means that you lose valuable information contained in the discussion. There's an option to not hide the original comment, but that just adds confusion and noise for future users who read the long and out-of-date comment thread. 2
MrCementKnight Posted April 23 Posted April 23 It seems that this function itself has a bug. If you check both "Include replies" and "Set this comment as hidden", "Include replies" will no longer work. Also, when you use "append it to an existing report", it takes a long time for the changes to be reflected. Therefore, when using "Include replies" and "append it to an existing report", you should not use "Set this comment as hidden" and should manually hide the comments after confirming that they have been reflected in the bug report.
kundrun Posted April 24 Author Posted April 24 That's exactly what happened to me. I had a comment chain with 3 replies. I ticked both "Include replies" and "Set as hidden". The bug got created, but without the replies. Now I see a count of 2 on the Posts tab heading, but there are no posts if you navigate to the tab. Clearly the two replies have been left orphaned and stuck in there. Feels like this makes more sense in Bugs rather than in Suggestions.
Community Manager Pickysaurus Posted April 24 Community Manager Posted April 24 This feature has always been incredibly janky. What we are doing is adding proper permalinks to individual comments, so we may be better to create a bug report that just references the original comment instead of moving it.
Qrsr Posted May 4 Posted May 4 On 4/23/2025 at 8:10 AM, MrCementKnight said: If you check both "Include replies" and "Set this comment as hidden", "Include replies" will no longer work. Expand its delayed, since the last port, or major port, the feature still works but very delayed, on my end. EDIT: It doesnt work anymore totally. To bad. in this regard, nexusstaff you should think about not only moving comments into bugs and store and collect them there, which is an awesome feature btw, but also should you add the feature to the forum tab. i would like to move a user comment to a specific forum thread on the mod page. thanks.
PJMail Posted 16 hours ago Posted 16 hours ago This bug has caught me a few times now. Why not just remove the option to choose both "include replies" and "hide comments" if it no longer works? Loosing all the replies is not nice...
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