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Unable to download any files


SH4KEW3LL

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Jumping in to say I've not been able to get onto any site connected to the Nexus domain barring the forums. I've had this issue on three different computers over the last week, which leads me to believe that it is likely a problem on your end. I pinged oblivion.nexusmods.com because why not; please find my results below:

ping oblivion.nexusmods.com
Ping request could not find host oblivion.nexusmods.com. Please check the name and try again.
It's not imperative that I have access or anything, but this is a little odd, to say the least.

 

 

 

Hey Missanithorpe, not been on the sites in a while? The URL has changed to: http://www.nexusmods.com/oblivion/?

 

Which is loading fine for me btw.

Edited by Oubliette
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We're continuing to look at the download situation but must admit, it's extremely difficult as it's only affecting a very small number of people. Download stats from the weekend show normal traffic going through our downloads both via the stats you can see on the site (1.22m downloads on Sunday, which is only counted if the download servers report a completed download, i.e. it doesn't add 1 to the counter if your download doesn't start) and via the CDN itself (9.5GBit average usage rate on Sunday). I believe you are having issues, but none of us who work on this stuff are and neither are the vast majority of site users, which would suggest to me that there's some issue between your ISP's connection and our ISP's connection.

 

Now, we changed our DNS over to CloudFlare's last week as a part of attempts at DDoS mitigation, so there have been DNS changes recently. We think, then, that you guys might just be on extremely bad/slow to update ISP connections OR your ISP caches their DNS for an extremely long time. Essentially, it's like we've changed our address and updated the registry/records but your ISP hasn't updated theirs. That's the only thing we can think of it could be right now, because if it was purely us, everyone would be having this issue.

 

If you are willing to get your hands dirty a little you can see if changing to using Google's DNS (which I'd recommend whether you're having issues or not, personally) fixes this issue for you. There's a simple how-to here.

 

If you do that, please leave it an hour or so then try the downloads again and see if it fixes it for you.

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We're continuing to look at the download situation but must admit, it's extremely difficult as it's only affecting a very small number of people. Download stats from the weekend show normal traffic going through our downloads both via the stats you can see on the site (1.22m downloads on Sunday, which is only counted if the download servers report a completed download, i.e. it doesn't add 1 to the counter if your download doesn't start) and via the CDN itself (9.5GBit average usage rate on Sunday). I believe you are having issues, but none of us who work on this stuff are and neither are the vast majority of site users, which would suggest to me that there's some issue between your ISP's connection and our ISP's connection.

 

Now, we changed our DNS over to CloudFlare's last week as a part of attempts at DDoS mitigation, so there have been DNS changes recently. We think, then, that you guys might just be on extremely bad/slow to update ISP connections OR your ISP caches their DNS for an extremely long time. Essentially, it's like we've changed our address and updated the registry/records but your ISP hasn't updated theirs. That's the only thing we can think of it could be right now, because if it was purely us, everyone would be having this issue.

 

If you are willing to get your hands dirty a little you can see if changing to using Google's DNS (which I'd recommend whether you're having issues or not, personally) fixes this issue for you. There's a simple how-to here.

 

If you do that, please leave it an hour or so then try the downloads again and see if it fixes it for you.

I already have Google's DNS, but from what I have gathered, people who are having this issue (including myself) live near or in Montreal.

Edited by PsichoLogique
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We're continuing to look at the download situation but must admit, it's extremely difficult as it's only affecting a very small number of people. Download stats from the weekend show normal traffic going through our downloads both via the stats you can see on the site (1.22m downloads on Sunday, which is only counted if the download servers report a completed download, i.e. it doesn't add 1 to the counter if your download doesn't start) and via the CDN itself (9.5GBit average usage rate on Sunday). I believe you are having issues, but none of us who work on this stuff are and neither are the vast majority of site users, which would suggest to me that there's some issue between your ISP's connection and our ISP's connection.

 

Now, we changed our DNS over to CloudFlare's last week as a part of attempts at DDoS mitigation, so there have been DNS changes recently. We think, then, that you guys might just be on extremely bad/slow to update ISP connections OR your ISP caches their DNS for an extremely long time. Essentially, it's like we've changed our address and updated the registry/records but your ISP hasn't updated theirs. That's the only thing we can think of it could be right now, because if it was purely us, everyone would be having this issue.

 

If you are willing to get your hands dirty a little you can see if changing to using Google's DNS (which I'd recommend whether you're having issues or not, personally) fixes this issue for you. There's a simple how-to here.

 

If you do that, please leave it an hour or so then try the downloads again and see if it fixes it for you.

I already have Google's DNS, but from what I have gathered, people who are having this issue (including myself) live near or in Montreal.

 

well this is my case I do live near Montreal

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We're continuing to look at the download situation but must admit, it's extremely difficult as it's only affecting a very small number of people. Download stats from the weekend show normal traffic going through our downloads both via the stats you can see on the site (1.22m downloads on Sunday, which is only counted if the download servers report a completed download, i.e. it doesn't add 1 to the counter if your download doesn't start) and via the CDN itself (9.5GBit average usage rate on Sunday). I believe you are having issues, but none of us who work on this stuff are and neither are the vast majority of site users, which would suggest to me that there's some issue between your ISP's connection and our ISP's connection.

 

Now, we changed our DNS over to CloudFlare's last week as a part of attempts at DDoS mitigation, so there have been DNS changes recently. We think, then, that you guys might just be on extremely bad/slow to update ISP connections OR your ISP caches their DNS for an extremely long time. Essentially, it's like we've changed our address and updated the registry/records but your ISP hasn't updated theirs. That's the only thing we can think of it could be right now, because if it was purely us, everyone would be having this issue.

 

If you are willing to get your hands dirty a little you can see if changing to using Google's DNS (which I'd recommend whether you're having issues or not, personally) fixes this issue for you. There's a simple how-to here.

 

If you do that, please leave it an hour or so then try the downloads again and see if it fixes it for you.

I already have Google's DNS, but from what I have gathered, people who are having this issue (including myself) live near or in Montreal.

 

I too live in the Montreal area and am having the same issues.

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Adding to the Montreal Area problem...for me, I began having trouble with downloads around the same time as the forums issues began. First started as lag before the downloads would start. Some of the downloads would time-out but if I tried them again right away they would work fine. Now it's been 3 days I haven't been able to download anything.

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Well seems to be the case because i too live in Montreal and got trouble to DL any files since couple days.
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