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premium downloads are rubbish


nemocdt

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Quite the mystery. Maybe your internet speed dropped at the wrong time? Unfortunately, I don't know a whole lot about this, so I can only advise you wait for a few hours to see if it clears up. Who knows? Perhaps your net isn't used to the premium.

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I'd argue that if your downloads are failing/slow on the CDN and all three Premium servers, that not only use different ISPs but different server locations, then there's something wrong with your ISP/setup rather than ours. That's 4 different ISPs/locations that don't work for you, but do work for a lot of other people...

 

However, feel free to ask for a refund. It's no questions asked and I hate the idea of people not getting what they paid for. My vacation is almost over and I'm back to work Wednesday.

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