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Feedback option not working


sensei23

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Posted

I am having another issue, but I was unable to report it through the feedback option in Vortex. I am able to select Bug Report and Topic, fill in the Title, but then there is no where to add the description. I see the Your Message section, but I cannot select it and there is no text box available.

Posted

This big section in Red?
Did you pick the What Kind of Report it was, then pick the TOPIC from the Topic Dropdown first?

If you don't then no Message Area will appear.

Topic choices are, Crash, Login Problem, Slow Downloads, Other


Vortex-Feeback.jpg

  • Staff
Posted
  On 1/11/2019 at 12:51 AM, sensei23 said:

Yes, per my OP, I did select each option and enter a title. No, the section you are showing in red box did not appear.

 

Hi,

 

Can you please show me a screenshot of that?

Posted

Apparently, I am not savvy enough to post the pic inline. Spent an hour trying to figure it out and finally gave up. I did manage to attach it as a file.

 

Update--apparently that is how it is done. lol

  • Staff
Posted

Thanks I'll relay that to the team. Anything potentially unusual about the way your Vortex is set up, or was there anything particular that you did before attempting to send in feedback?

Posted
  On 1/11/2019 at 3:25 PM, BigBizkit said:

Thanks I'll relay that to the team. Anything potentially unusual about the way your Vortex is set up, or was there anything particular that you did before attempting to send in feedback?

Nope, just saw the issue that I was having with the plugins tab and went to report it. As I mentioned in the other thread, I will reinstall Vortex and see if that helps. There may just be a corrupted dll.

 

Update: Uninstalling and then reinstalling did not help.

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