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Posted

Since 3 or 4 days I cant log in with firefox anymore! I get this white page from Cloudflare that says:

 

"Checking your browser before accessing nexusmods.com.

This process is automatic. Your browser will redirect to your requested content shortly.

Please allow up to 5 seconds…"

 

And it refreshes and only changes the Ray ID every time it does! With Opera I have no problem at all with the same browser extensions. I would like to keep using firefox so please fix. But if not I will have to use opera I guess so if you also have the same problem just try opera instead of firefox!

Posted

I get the same thing with firefox as well but am still able to log in as normal.So its something on your end.

 

Are you using any firefox addons that block stuff ?(scripts,cookies,java etc)

Posted

I also use firefox, and have no problems at all. But then, I never log out either..... I think the cookies expire once in a blue moon.... but even then, I can log right back in. Don't think I have ever seen the cloudflare page here....

Posted

Firefox user here. I see the Cloudflare page but have no trouble logging in to Nexus. A suggestion for OP: go to Firefox Options -----> General -----> Network Settings and disable "Enable DNS over HTTPS." Do so at your own risk, however.

Posted

Just letting you know that whatever "browser check" is being done before getting to the login screen is looping several times. Something new since last time I logged in.

  • Community Manager
Posted (edited)

We have temporarily increased the security around our login service, so this is likely to happen for the time being.

 

To offset any loops or weird behaviour you may want to check the options here: https://help.nexusmods.com/article/113-troubleshooting-website-issues

Edited by Pickysaurus
Merged two threads discussing the same thing.
Posted
  On 10/13/2020 at 8:19 PM, y0r1 said:

I had the same problem and started messing with the settings and my extensions using the process of elimination to find where the issue was. It was "Privacy Possum". If you have it disable it for the log-in page.

 

I would suggest adding this to the info in this page - https://help.nexusmods.com/article/113-troubleshooting-website-issues

This! It is "Privacy Possum"! Well I am a little concerned that of all extensions the one defending the privacy is making the problem... is this security page really trustworthy with the data it collects?

  • Community Manager
Posted

I really don't understand the need for all these questionable tinfoil-hat extensions. I mean, I'd trust a site I use regularly rather than some browser extension I've never heard of. It's possible (but unlikely) that it actually does the opposite of what it's meant to do.

 

Effectively, if you keep adding things to your setup that alter the way browsers/sites are expected to work you'll have to be prepared for things to break. If you want to know more about how we handle your data, please read the Privacy Policy: https://help.nexusmods.com/article/20-privacy-policy

 

Thanks for the feedback though, I'll get "Privacy Possum" added to the sin bin list on that page. Although I think it's just another example of an "Enhanced Privacy" Add-on.

  • Community Manager
Posted

To add to this, we've had a few more reports of this problem that weren't caused by addons. We have tweaked the security settings on the login page to try and avoid users hitting this issue.

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