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Posts
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Everything posted by Pickysaurus
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Slow Download Speed (Large File - Result)
Pickysaurus replied to VikingOfAsgard's topic in Site Support
Sorry to hear about your issue. Did you complete the speed tests and download links? Because it looks like you just copy/pasted the default results from the article. We need all of the information requested to understand the problem. -
Effectively, there is a very small chance that when you create or edit an image something would go wrong during the save action and overwrite your account with the data from the image. On Sunday (at this stuff always happens at the damn weekend) it happened to over 10 accounts in the same few hours, so we made the difficult decision to turn off the service temporarily. Our devs are still trying to work out exactly what's causing the issue, but it's proving quite difficult. I'm hoping we can get things back to normal soon.
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Change the Location of Game Mods Folder
Pickysaurus replied to Charmingfox's topic in Vortex Support
Which game are you talking about? If it's a Bethesda game, most mods go in the Data folder, extracting them to other folders will just cause them not to work. I'm afraid you whole post it too vague for me to offer any meaningful help. -
deleted87599463 account deleted Reason:Account closed by request
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We're still working on a fix, but we've now updated the Kudos counts to the first batch of users. Zanderat, Marthos, LesJones - this includes you guys :smile:
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deleted30831635 account deleted Reason:Account closed by request
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We're definitely going to do that if we can. I believe kudos are stored in a logical way so we can just recount them and update the number on your profile. Stay tuned!
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MariaMooz banned. Reason: Spam account.
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Small update: Our team have an idea of what may be causing the problem and are taking a closer look at it. It's our priority to fix and restart the image share as soon as we can.
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I'm afraid selecting your preferred server is a feature that is only available to our Premium users. I will, however make a note of this. If several users from South America report better speeds from the European servers, we may change the default route for all users.
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deleted90435333 account deleted Reason:Account issue fixed
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deleted90406393 account deleted Reason:Account closed by request
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deleted90418573 account deleted Reason:Repairing broken account
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deleted90427688 account deleted Reason:Repairing broken account
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deleted6922992 account deleted Reason:Account closed by request
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Based on that Traceroute lot there seems to be a problem between your ISP and our servers. Can you also do the speed tests for the EU/Oceania servers?
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Slow Download on Large Files (w/ Test Result)
Pickysaurus replied to Tridentite's topic in Site Support
Thanks for the info. It looks like a routing problem on Tesltra's end. Unfortunately, we frequently get Telstra customers reporting slow downloads and all we can do is advise them to raise it with the ISP. It's interesting that your Singapore speed starts off well then seems to get throttled (not by us). -
Looks like they deleted their account... classic
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The banner size has always been set, it was just enforced by the crop tool. We had to remove the crop tool temporarily a couple of months ago as it has been causing a lot of problems on the back end of the website. We're hoping to bring it back at some point, but I can't give a timeline for that yet.
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autofaux banned. Reason: Admitting to owning a pirate copy of State of Decay 2 via email. We have a zero tolerance policy on pirates. "Hi, Just reporting a mod that deliberately acts like malware. Ran the executable, a message saying that the game was pirated came up for a second before my antivirus flagged it. Booted up State of Decay 2, save was gone. Another post from another user has identified this as well, on 15 May 2020, in the mod's posts. I'm not sure what your policy is on pirated games, neither does it concern me. But this mod acts like malware, period."
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deleted89017013 account deleted Reason:Account closed by request
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deleted16793004 account deleted Reason:Account closed by request
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Hi everyone, We've had to temporarily disable new uploads to both the regular and Supporter image shares as we have had several reports of a serious bug with the upload form. Our web team are working to resolve it as soon as they can. You can follow this thread or join us on Discord, Facebook or Twitter keep up to date with our progress. Thank you for your patience and I apologise for the inconvenience.
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We already increase the size limit to 400KB from 200KB. If that's too small, try saving it as a JPG. I suspect you're trying to use a PNG/BMP
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deleted672763 account deleted Reason:Account closed by request