keithallenlaw Posted January 22, 2023 Share Posted January 22, 2023 Heads up subscribers, but I'm still being charged on mycredit card AFTER I canceled a month ago. Holding allmy future donations until resolved. Un-classy move guys! Link to comment Share on other sites More sharing options...
showler Posted January 22, 2023 Share Posted January 22, 2023 You still have Premium membership, so you probably messed up your cancellation somehow. That's why [email protected] exists. For support with these kinds of issues. Much more useful then making vaguely accusatory posts on the forums. Link to comment Share on other sites More sharing options...
keithallenlaw Posted January 22, 2023 Author Share Posted January 22, 2023 Done tried already. Link to comment Share on other sites More sharing options...
showler Posted January 22, 2023 Share Posted January 22, 2023 Tried what? Emailing them? When? Did you do what seems to be weirdly common and email them on the weekend and expect an instant response? Link to comment Share on other sites More sharing options...
Pickysaurus Posted January 22, 2023 Share Posted January 22, 2023 If you've sent an email we'll help you with this during business hours. It's currently 11:20pm on a Sunday here. As shower pointed out, it's very, very likely you just didn't cancel it. According to what I can see at a quick glance the renewal was only canceled 15 mins before you made this post. Link to comment Share on other sites More sharing options...
Dark0ne Posted January 23, 2023 Share Posted January 23, 2023 Can confirm that the email sent to support was sent 9 minutes after this topic was posted here at 22:44 on Sunday evening. We take these sorts of accusations very seriously, but our records show no cancellation request was made and this is almost certainly user error. Link to comment Share on other sites More sharing options...
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