Vortex Checking for Update failed: New version 1.10.8 is not signed by the application owner

[qanggoo]

Hi all,

I'm using Vortex 1.7.8 and after opening Vortex, an error notification pops up.

Can someone help me to fix this?

Here are the details:

Error: New version 1.10.8 is not signed by the application owner: publisherNames: Black Tree Gaming Limited, raw info: {
  "SignerCertificate": {
    "FriendlyName": "",
    "IssuerName": {
      "Name": "CN=SSL.com Code Signing Intermediate CA RSA R1, O=SSL Corp, L=Houston, S=Texas, C=US",
      "Oid": "System.Security.Cryptography.Oid"
    },
    "NotAfter": "/Date(1795015951000)/",
    "NotBefore": "/Date(1700494351000)/",
    "PrivateKey": null,
    "PublicKey": {
      "Key": "System.Security.Cryptography.RSACryptoServiceProvider",
      "Oid": "System.Security.Cryptography.Oid",
      "EncodedKeyValue": "System.Security.Cryptography.AsnEncodedData",
      "EncodedParameters": "System.Security.Cryptography.AsnEncodedData"
    },
    "SerialNumber": "6ADA74FD8A40A0F1B594C99A94A1C893",
    "SignatureAlgorithm": {
      "Value": "1.2.840.113549.1.1.11",
      "FriendlyName": "sha256RSA"
    },
    "Thumbprint": "7111469F4C0B9D2525DD6056114073DA87340779",
    "Version": 3,
    "Issuer": "CN=SSL.com Code Signing Intermediate CA RSA R1, O=SSL Corp, L=Houston, S=Texas, C=US",
    "Subject": "CN=Black Tree Gaming Ltd, O=Black Tree Gaming Ltd, L=Exeter, C=GB"
  },
  "TimeStamperCertificate": {
    "Archived": false,
    "Extensions": [
      "System.Security.Cryptography.X509Certificates.X509Extension",
      "System.Security.Cryptography.X509Certificates.X509Extension",
      "System.Security.Cryptography.X509Certificates.X509Extension",
      "System.Security.Cryptography.X509Certificates.X509EnhancedKeyUsageExtension",
      "System.Security.Cryptography.X509Certificates.X509Extension",
      "System.Security.Cryptography.X509Certificates.X509SubjectKeyIdentifierExtension",
      "System.Security.Cryptography.X509Certificates.X509KeyUsageExtension"
    ],
    "FriendlyName": "",
    "IssuerName": {
      "Name": "CN=SSL.com Timestamping Issuing RSA CA R1, O=SSL Corp, L=Houston, S=Texas, C=US",
      "Oid": "System.Security.Cryptography.Oid"
    },
    "NotAfter": "/Date(2023719498000)/",
    "NotBefore": "/Date(1708359499000)/",
    "HasPrivateKey": false,
    "PrivateKey": null,
    "PublicKey": {
      "Key": null,
      "Oid": "System.Security.Cryptography.Oid",
      "EncodedKeyValue": "System.Security.Cryptography.AsnEncodedData",
      "EncodedParameters": "System.Security.Cryptography.AsnEncodedData"
    },
    "SerialNumber": "5A5AACE81A356EB462868D577DE03DC7",
    "SubjectName": {
      "Name": "CN=SSL.com Timestamping Unit 2024 E1, O=SSL Corp, L=Houston, S=Texas, C=US",
      "Oid": "System.Security.Cryptography.Oid"
    },
    "SignatureAlgorithm": {
      "Value": "1.2.840.113549.1.1.11",
      "FriendlyName": "sha256RSA"
    },
    "Thumbprint": "F57441AB25FCCD323D52BD3A4B9E50403E47D3B9",
    "Version": 3,
    "Handle": 1789267099888,
    "Issuer": "CN=SSL.com Timestamping Issuing RSA CA R1, O=SSL Corp, L=Houston, S=Texas, C=US",
    "Subject": "CN=SSL.com Timestamping Unit 2024 E1, O=SSL Corp, L=Houston, S=Texas, C=US"
  },
  "Status": 0,
  "StatusMessage": "Signatur wurde überprüft."
}
    at Object.newError (C:\Program Files\Black Tree Gaming Ltd\Vortex\resources\app.asar\node_modules\builder-util-runtime\out\index.js:47:19)
    at Object.task (C:\Program Files\Black Tree Gaming Ltd\Vortex\resources\app.asar\node_modules\electron-updater\out\NsisUpdater.js:39:50)
    at NsisUpdater.executeDownload (C:\Program Files\Black Tree Gaming Ltd\Vortex\resources\app.asar\node_modules\electron-updater\out\AppUpdater.js:516:13)

[LadyTastyFace]

im having this same issue, trying to play CyberPunk 2077

[insomnious]

Our digital certificate has renewed since you last installed a version and the auto-updater is just being overly careful. If you download the latest version from the site and manually install it, then all will be fine.

https://www.nexusmods.com/site/mods/1?tab=files

Any problems, give us a shout.

insomnious

[Darkkare]

Im having the same problem even tho i instal the last version of vortex (1.10.8)

[Overtilts]

21 hours ago, insomnious said:

Our digital certificate has renewed since you last installed a version and the auto-updater is just being overly careful. If you download the latest version from the site and manually install it, then all will be fine.

https://www.nexusmods.com/site/mods/1?tab=files

Any problems, give us a shout.

insomnious

Manually install the update? I downloaded it from the website and it's another install ".exe". Will using the new vortex.exe remove all my mods from the older version? How does this work?

[insomnious]

You can install 'over the top'. Settings are saved in AppData and won't be removed. You won't want to downgrade once you've updated to 1.10 as there is ALOT that has been updated.

[qanggoo]

2 hours ago, insomnious said:

You can install 'over the top'. Settings are saved in AppData and won't be removed. You won't want to downgrade once you've updated to 1.10 as there is ALOT that has been updated.

Ok, just to clarify what exactly do you mean by installing over the top?

If I download and install the latest version from the provided link first. And then deinstall the old version, my mods and settings will still be there and will be recognized by the new version?

Or do I have do deinstall the old version first and then install the new version?

Or are there any additional steps I missed?

[Pickysaurus]

You don't need to uninstall the old version, just install the new version over the top and it will replace any files that have been updated. 

[Peterrakus1]

Will is auto upadate at some point?

[Pickysaurus]

2 hours ago, Peterrakus1 said:

Will is auto upadate at some point?

Users seeing this message haven't opened Vortex in a very long time. It will not automatically update, you need to install the new version manually and then future updates will continue as expected.