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Pete Hines on mods


ascentoftruth

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As for paid modding, I don't see it coming back any time soon, Todd Howard isn't a person who's overly familiar with the truth but even he wouldn't stand in front of a large crowd at E3 and say mods will be free when they won't.

Well, he wouldn't necessarily be lying even if they did end up having paid mods later. At no point did paid mods mean free ones would cease to exist.

 

His history of bending the truth still leaves it very much wide open since "mods will be free" is true at the time he said it, and will remain so even if a paid system launches in 2016. Nobody will be obligated to participate. If one DOES launch, I will certainly be looking to participate because frankly I think the option should exist considering everyone ELSE is allowed to profit at modders' expense already.

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He's dealing with paying customers, most companies would fire anyone who spoke to customers the way he does.

 

Big difference between some poor entry-level chump who works a customer support line, and someone who is paid primarily to deal with professional press. Just because someone has a twitter account and works for a company shouldn't mean that they should be pandering to the lowest denominator. That is what their customer support staff, and official channels are for. While yes, you have to accept some things by your name being known and out in the public s*** show that is Twitter, that doesn't mean you should just sit there and take everything thrown at you with a smile. Him being snippy towards the thousands of people who can't be bothered to wait or google things is perfectly understandable, and acceptable in my opinion. By letting people continuously harass you without being answered to, you are only giving them permission to continue.

 

Arguably this is why customer support in the US has been allowed to degrade to the point where there are literally people who sit in a tiny cubical for 10 hours a day for people to swear at them day after day, and is stuck having to take it till they eventually go crazy. Companies have become so afraid of offending people that they allow this to happen. And offensive people know it and exploit it.

 

Honestly, what did these people hope to accomplish with their questioning. He can't actually tell them anything that isn't already reported on elsewhere. Do they really think that they are special snowflakes that. just because they might possibly spend money, they should be given special treatment and information. Have they even considered that many of the things being asked probably aren't even decided upon internally since Bethesda has really only had a finished game as of October, has been spending the last month working out details for printing and shipping, sharing information with press, throwing a pointless launch party in LA, and hopefully shoring up things before launch.

 

Rather than get upset at the actions of a human, we should instead be collectively questioning the whole premise of the videogame hype machine that exists currently. We should be harping on companies who aren't up front with customers about what they're buying. We should be critical of their attempts to drive interest and hype just for the sake of more sales.

 

 

He's public relations, that means he's supposed to deal with the public and as anyone who has ever dealt with the public knows you need a thick skin. I don't know of anyone else in his position who is as contemptuous of paying customers, the only one who come close was the clown who made a mess of dealing with the public in the run-up to the Xbones release and he was soon moved on.

 

It's not so much hype as outright lies these days, lies not just from marketers but also from laughably titled games "journalists". No other industry treats its customers as badly as the game industry, they mis-sell products, they sell broken products and when people complain they insult them, call them whiners and all sorts. People do complain about it but not only are they up against the industry and the press they're also up against an army of idiot fanboys who make excuses for developers/publishers and even cheer them on. Gamers can change things, we saw Ubisoft forced to drop always on DRM when PC sales dried up, Bethesda forced to drop paid modding, Arkham Knight getting pulled after a huge number of refunds and Microsoft back peddling on the Xbones DRM are examples, sadly gamers don't come together often enough, the industry would be very different if we did.

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That's very true Jim, we have not only issues with DRM but microtransactions in a $60 AAA single player titles, Overpriced DLC, Preorder bonus, cut content sold as DLC and as preorder bonus, on disk DLC, and hundreds of other bullshit practices from game publishers and not enough gamers will say NO! That's evident in those examples even existing much less being a problem.

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He's dealing with paying customers, most companies would fire anyone who spoke to customers the way he does.

 

Big difference between some poor entry-level chump who works a customer support line, and someone who is paid primarily to deal with professional press. Just because someone has a twitter account and works for a company shouldn't mean that they should be pandering to the lowest denominator. That is what their customer support staff, and official channels are for. While yes, you have to accept some things by your name being known and out in the public s*** show that is Twitter, that doesn't mean you should just sit there and take everything thrown at you with a smile. Him being snippy towards the thousands of people who can't be bothered to wait or google things is perfectly understandable, and acceptable in my opinion. By letting people continuously harass you without being answered to, you are only giving them permission to continue.

 

Arguably this is why customer support in the US has been allowed to degrade to the point where there are literally people who sit in a tiny cubical for 10 hours a day for people to swear at them day after day, and is stuck having to take it till they eventually go crazy. Companies have become so afraid of offending people that they allow this to happen. And offensive people know it and exploit it.

 

Honestly, what did these people hope to accomplish with their questioning. He can't actually tell them anything that isn't already reported on elsewhere. Do they really think that they are special snowflakes that. just because they might possibly spend money, they should be given special treatment and information. Have they even considered that many of the things being asked probably aren't even decided upon internally since Bethesda has really only had a finished game as of October, has been spending the last month working out details for printing and shipping, sharing information with press, throwing a pointless launch party in LA, and hopefully shoring up things before launch.

 

Rather than get upset at the actions of a human, we should instead be collectively questioning the whole premise of the videogame hype machine that exists currently. We should be harping on companies who aren't up front with customers about what they're buying. We should be critical of their attempts to drive interest and hype just for the sake of more sales.

 

 

He's public relations, that means he's supposed to deal with the public and as anyone who has ever dealt with the public knows you need a thick skin. I don't know of anyone else in his position who is as contemptuous of paying customers, the only one who come close was the clown who made a mess of dealing with the public in the run-up to the Xbones release and he was soon moved on.

 

It's not so much hype as outright lies these days, lies not just from marketers but also from laughably titled games "journalists". No other industry treats its customers as badly as the game industry, they mis-sell products, they sell broken products and when people complain they insult them, call them whiners and all sorts. People do complain about it but not only are they up against the industry and the press they're also up against an army of idiot fanboys who make excuses for developers/publishers and even cheer them on. Gamers can change things, we saw Ubisoft forced to drop always on DRM when PC sales dried up, Bethesda forced to drop paid modding, Arkham Knight getting pulled after a huge number of refunds and Microsoft back peddling on the Xbones DRM are examples, sadly gamers don't come together often enough, the industry would be very different if we did.

 

Total War series comes to mind especially Rome 2 and Atilla.

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