Jump to content

The To-Do List of Love


Dark0ne

Recommended Posts

  • 5 months later...
  • Replies 61
  • Created
  • Last Reply

Top Posters In This Topic

  • 3 months later...

I recommend a Resolved Sub-Forum to the Technical Boards for Games

as well as a moderator to manage the flow of threads in the said Technical Support boards.

 

 

If someone has resolved their problem with their game a [Resolved] Tag should be placed in the title and it locked and moved to the Resolved Sub-Forum

This will allow users who have pending issues to receive assistance rather than being drowned out in a sea of completed technical support requests.

 

 

I also move for a proper posting template to be adhered to in order to avoid generic threads like "Help! Skyrim Stopped Working!" and a horrible lack of details.

 

Why understand we are not a official support forum board for these games. The fact remains that the user downloads hundreds of modifications messing wit the game settings and folders it is a responsibility of Nexus to assist the users in rectifying the issues that occur when they install several mods.

Link to comment
Share on other sites

...

Why understand we are not a official support forum board for these games. The fact remains that the user downloads hundreds of modifications messing wit the game settings and folders it is a responsibility of Nexus to assist the users in rectifying the issues that occur when they install several mods.

 

When one observes the sense of entitlement to other people's time, knowledge, and effort that is exhibited by some, one just has to laugh (or else cry.)

Edited by TLymond
Link to comment
Share on other sites

@TLymond

 

I spend a great deal of my free time fixing other peoples games as to me solving issues is fun. I really don't care much about the user themselves I just like to solve issues.

 

If I fix a problem I would like the thread to be moved away from the pending requests that way we can get to the issues that need our attention rather than wading through threads that have been resolved. If someone has a problem they can go through the resolved threads to find the solution rather than getting several threads that are still pending help.

 

If a user has self resolved their issue they can post how they fixed it before removing it. It frustrates me to see a user come onto chat asking for help after waiting several weeks and no one has even glanced that their post because it is on page 9 underneath all these resolved threads.

Link to comment
Share on other sites

@raventrigun;

 

It was your assertion that somehow the Nexus had a "responsibility ... to assist the users in rectifying the issues that occur when they install several mods" that struck me as whinging.

 

The way I see it, the "responsibility" of the Nexus ends at providing a pleasant and (fairly) courteous, malware-free environment in which modders and players may exchange contributions and ideas at no cost to either.

 

Even that much is being incredibly generous, and insisting on more is being ungrateful.

Edited by TLymond
Link to comment
Share on other sites

Let me clairfy this.

 

I was mispoken in saying they had a responisbility.

 

All I am asking for is a more efficent system to keep the flow of Technical Issues going

 

I feel that if I work for 2+ hours helping people with technical issues I shouldn't be buried in resolved threads trying to find someone to help. They should be vanished from my sight so I may continue on with my good will.

 

and I also feel (after noticing this) there should at least be a sticky with Frequent Problems and Their Solutions to avoid people flooding the channel with: Fallout 3 is refusing to open and crashes witha error xlive.dll this is the most common one I see daily. There is 3 different ways to fix this problem and they all are simple. There is no reason for people to have to open a thread to get the answer a glance at a solutions and fixes sticky and they can get to playing and leave the forum a cleaner place.

Link to comment
Share on other sites

 

There is 3 different ways to fix this problem and they all are simple.
There is no reason for people to have to open a thread to get the answer
a glance at a solutions and fixes sticky and they can get to playing
and leave the forum a cleaner place.


The people who actually read the stickies and actually look in the WIKI and actually look for the answer before posting rarely post these "Please Help Me !!!! I don't know what to do!!! " type post. In fact, they rarely post for help at all because they already found the answer on their own. Then we have those who just need a little help in what direction to go to find their answer - 2 or 3 posts and they are off and running on their own. The ones who are 'cluttering up the forums' are the ones who don't bother to look at stickies or actually do a little search for their problem before panic posting. ( I could post a rant on why I believe they are like that, but not right now :whistling: )

If we allow every helpful post to be stickied, then the first 3 or more pages of nearly every forum would be nothing but stickies. We try to keep them to a minimum. The WIKI was created just for this reason - to have a place where people could post help without it being pushed down and off the first page in less than an hour.

I originally tried to do a FAQ type series of troubleshooting articles for Oblivion - and learned hardly anyone bothers to read. Not just the articles in the WIKI or stickies, but anything. :pinch: I have seen instances where someone will ask the identical question that was just answered in the previous post. Where the answer is on the very first line of the read me for a mod and where there is a full explanation linked to that specific question in a sticky. . And I remember one who replied to one of my 'follow this link for the answer' type post with. "I don't have time for that. just tell me what to do." http://i51.photobucket.com/albums/f351/charonn0/ohgeez-1.gif

We have a WIKI with many of the common answers, including my articles - and, the people who can't be bothered to read don't bother to even look before posting a help request. I figure they "just don't have the time" to read, and want someone else to do it for them.

Now, all of my various help is posted in a blog that I keep - and link people to when they want help with something. I do usually just link them to the specific section they need right now, but often they really do need to actually read the introductory stuff that tells how to optimize their system first. And all they see is it's more than a paragraph and give up. :rolleyes:
Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.

×
×
  • Create New...