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Is there a delay to how long premium accounts take to activate after payment?


ThatOtherEskimo

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I've been waiting for about half an hour and my account still tells me I need to buy premium to have access to certain features, when i've already bought the 1 month premium features about half an hour ago. Payment did go through as it took that money out of my bank so I'd like to know why i'm not a premium member yet.

 

Update: The Nexus site has processed that I am a premium member now, but the Nexus Mod Manager has not. I've logged in twice and it still says I'm not a member.

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Hi Mr Eskimo,

 

Please can you send me a message via the "Contact Us" system. You've made a new account with your email address rather than your actual username and that's why it looks like you don't have Premium (because it's on a new account).

 

In your message let me know your Nexus Mods username and I'll transfer your membership over and reset it so you won't have lost any time.

 

Thanks.

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