Failing to connect to nexusmods.com

[K9nine]

I'm a little lost at the moment, as I can't find someone who got the same error as me on login.

Sometimes it comes right when I click login, other times it tries but still fails in the end. The normal NMM work just fine login in right away, but Vortex keeps giving me the same error code:

 

Error: unable to verify the first certificate

at TLSSocket.<anonymous> (_tls_wrap.js:1103:38)

at emitNone (events.js:106:13)

at TLSSocket.emit (events.js:208:7)

at TLSSocket._finishInit (_tls_wrap.js:637:8)

at TLSWrap.ssl.onhandshakedone (_tls_wrap.js:467:38)

Hopefully, someone can help translate the above, so I can check out the New California mod. :teehee:

[HadToRegister]

try rolling back to Vortex 0.16.08

[K9nine]

Tried removing version 0.16.10 and installing version 0.16.08 but it still gives me the same error code.

[BrighterThanWhite]

I'm having the same issue.

[AugustaCalidia]

I'm having the same issue.

 

Are you using version 0.16.12?

[Tannin42]

Have you updated windows to the newest version?

 

The most likely reason for that error is that your system doesn't have the root certificate for the COMODO CA installed or you have an obnoxious AV installed that hooks into the certificate chain and somehow messes that up (looking into this I just found that my Kaspersky Labs does this with default settings for example).

 

First of all, in your webbrowser, when you have any nexusmods page open, click on the little lock icon to the left of the url (this is different between browsers but I think some kind icon is always there).

It should say something along the lines of "Connection is secure" or "Connection is encrypted" and (again, depending on the browser) digging deeper into that popup you should find the information that the page was certified by "COMODO ECC Certification Authority" and that that Certificate is valid/trusted.

If it says anything other than COMODO for the certificate issuer, you have an AV screwing around with the chain of trust - you should look into how you can disable that so-called "feature" or get a different AV entirely.

 

If it says the certificate authority (or issuer) is unknown or not trusted then your system is missing the root certificate.

 

Please let us know what you find.

[sambucus11321]

I have this same problem and followed what you said but it seemed fine having the COMODO CA thing as well as it saying secure but i still cannot sign in any ideas?

[Lvieng]

I am having what appears to be the same issue. I checked that I have all of the correct certs but my popup says that the certs that are encrypting my HTTPS connections are from CloudFlare DNS. Using a different DNS "Shouldn't" be the problem but I have checked the solution to every other Vortex Login Thread I could find and so far, no joy. When I first downloaded Vortex it worked perfectly, but for some reason, it stopped logging in correctly right before the most recent update came out and has not worked since.

 

Any suggestions?

[K9nine]

Sorry for not replying sooner, too much sh*it happened in December.

But I found the problem today, I had by accident put my windows account under parental control in my anti-virus. Which blocked almost every game launcher.

[cjay12]

yeah same