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Just bought Premium but I'm still capped at 1 Mb/s on Vortex?


KingAussi

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You need to cancel the downloads, because the temporary URLS for those downloads are capped and restart them, you also need to close Vortex and restart it.

 

 

 

i just did that but it's still being capped, and I know I can get higher than that cause I can download games and other things at much faster speeds

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You need to cancel the downloads, because the temporary URLS for those downloads are capped and restart them, you also need to close Vortex and restart it.

 

 

 

i just did that but it's still being capped, and I know I can get higher than that cause I can download games and other things at much faster speeds

 

 

So, have you changed your download network/location via the Website?

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You need to cancel the downloads, because the temporary URLS for those downloads are capped and restart them, you also need to close Vortex and restart it.

 

 

 

i just did that but it's still being capped, and I know I can get higher than that cause I can download games and other things at much faster speeds

 

 

So, have you changed your download network/location via the Website?

 

no, i didnt do that but i just did and im still being capped? im confused

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Pinging speedtest.nexus-cdn.com [195.181.173.81] with 32 bytes of data:

Reply from 195.181.173.81: bytes=32 time=27ms TTL=56

Request timed out.

Request timed out.

Reply from 195.181.173.81: bytes=32 time=27ms TTL=56

 

Ping statistics for 195.181.173.81:

Packets: Sent = 4, Received = 2, Lost = 2 (50% loss),

Approximate round trip times in milli-seconds:

Minimum = 27ms, Maximum = 27ms, Average = 27m

 

Tracing route to speedtest.nexus-cdn.com [195.181.173.81] (first 2 hops removed)

3 20 ms 20 ms 21 ms te0-2-0-0.pr0.bllon.ov.easynet.net [89.200.133.146]

4 20 ms 19 ms 21 ms 027ff1ab.bb.sky.com [2.127.241.171]

5 * * * Request timed out.

6 28 ms 28 ms 29 ms nl-ams02a-rc2-lag-23-0.aorta.net [84.116.130.90]

7 35 ms 28 ms 28 ms nl-ams14a-ri1-ae5-0.aorta.net [84.116.135.34]

8 27 ms 28 ms 27 ms 213.46.182.186

9 * 27 ms * unn-195-181-173-81.datapacket.com [195.181.173.81]

10 28 ms * 33 ms unn-195-181-173-81.datapacket.com [195.181.173.81]

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Hi Kaltern,

 

You're downloading from the amsterdam server as it's your closest. I just tried and I got 50MB/sec from that server ( 0.5Gbit/sec ).

 

Can you try these and see if any of them are better for you?

 

http://paris.nexus-cdn.com/100M

http://prague.nexus-cdn.com/100M

http://amsterdam.nexus-cdn.com/100M

 

You're getting 50% packet loss from your pings which is bad - can you check to see if you get this from all of our servers, and try some other stuff too like bbc.co.uk - this will see if it's a potentially a problem your end.

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