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Vortex "Failed to connect to meta database" error message.


Razor671
Go to solution Solved by Nagev,

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Whenever I launch Vortex, I am greeted by this error message and unable to proceed to the application.

"

IO error: LockFile C:\Users\owner\AppData\Roaming\Vortex\metadb/LOCK: The process cannot access the file because it is being used by another process.

"

image.png.7936fc05285c7205b5abd98c8b53d213.png

It doesn't crash outright, but it prevents me from actually using the app.

I've tried increasing permissions, I've checked for other running vortex apps, I've restarted the computer, all several times.  It still hasn't improved.

I've also used LockHunter to find the source of the lock, which appears to be the app itself.

image.png.1ce69bacc749d519f3a8b8ab7b8fda93.png

If I try unlocking it, the application doesn't change.  If I terminate locking process, since it's just Vortex itself locking it, Vortex terminates itself, and I'm locked anyway.  No amount of combing through has changed it so far.

 

Any help?

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Hey @Razor671 - judging by the snippet you sent, you're potentially using a very old version of Vortex, you can confirm the version by looking next to the window buttons at the top right.

image.png.bf1c95fb14ddbdd3bc5971fd0583f59a.png

 

If the version is not visible, it's a clear indication of a very old Vortex version. Stable is currently 1.13.2

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On 12/3/2024 at 4:57 AM, Pickysaurus said:

Try deleting the file at C:\Users\owner\AppData\Roaming\Vortex\metadb/LOCK and restart your PC 

Thank you, but I've already tried that several times, the LOCK file simply re-appears regardless of what I do and prevents using the app.

 

On 12/3/2024 at 7:36 PM, Nagev said:

Hey @Razor671 - judging by the snippet you sent, you're potentially using a very old version of Vortex, you can confirm the version by looking next to the window buttons at the top right.

image.png.bf1c95fb14ddbdd3bc5971fd0583f59a.png

 

If the version is not visible, it's a clear indication of a very old Vortex version. Stable is currently 1.13.2

That's probably right, I can't see the version in the top right.  Is there a way I could update manually?  I can't interact with the application itself at all due to the error message.

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Thank you for the help everyone, I installed the newest version and it launches perfectly fine.  Everything seems to work and all the mods I had are intact and recognized.

 

Have a nice one.

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