Hiring for community management positions

[Dark0ne]

As part of our relocation process to our offices in Exeter, we now have two job openings at Nexus Mods working within our community management team.

 

This position is based in our offices in Exeter in the UK and you will need a right to work in the UK before you apply.

 

Here are the details.

 

 

The Role

As a community manager, it is your responsibility to interact with and look after the Nexus Mods community and understand the needs and wants of the various smaller communities within. You will be the public face of Nexus Mods and the go-to person for any questions users have specifically about the community including our rules and regulations and how we enforce them.

 

Your position will have both an internal and external focus. On the one hand, helping to manage and look after the community we already have while on the other helping to expand the Nexus Mods community further, inviting new mod authors to join us and expanding our reach into new games.

 

As part of this role you will help to manage and coordinate our moderation team, ensuring they continue to do a good job, providing them support when needed and helping to find and recruit new members to the team as and when necessary.

 

You will need to have your finger on the pulse of the Nexus modding community, the general gaming modding community and the wider gaming industry so you can fully represent us in all those spheres. It'll be your job to ensure the Nexus Mods community remains strong and vibrant while continuing to grow.

 

Nexus Mods now has a strong social media presence on both Twitter and Facebook. As community manager, you will source and post highly relevant content on our social media channels and work to increase our reach in social media through promotions and other mediums.

 

You'll be learning the ropes of your position from our current community management team of SirSalami and Terrorfox1234 and reporting directly to Robin.

 

 

Responsibilities

• Managing the moderation team
  
• Responding to and dealing with high profile issues with moderation on the site
  
• Interacting on the forums and social media every day as the public face of Nexus Mods
  
• Expanding the reach of Nexus Mods by communicating with mod authors from games we do not currently support and helping them bring their mods to Nexus Mods
  
• Participating in team meetings
  
• Working with the rest of the community management team to ensure everyone is on the same page
  
• Working with everyone at Nexus Mods to shape the future of our platform
  

 

Requirements and Skills

• This is an office-based position. You need a right to work in the UK and a willingness to relocate to Exeter as soon as possible
  
• Strong communication skills both verbally and written (English)
  
• The ability to remain calm and impartial even when people in the community are being unfair or unreasonable, maintaining a professional demeanour throughout
  
• A good understanding of social media, including Twitter and Facebook
  
• A good understanding of how Nexus Mods works and the rules of Nexus Mods
  
• A deep understanding of how modding works such that you can properly investigate and resolve mod author conflicts regarding asset permissions
  

 

Bonus Skills

• Previous experience making and releasing mods
  
• Previous experience managing social media platforms via Hootsuite or other comparable SM Management tools
  
• A sense of humour
  
• A love of computer games
  

 

Other Information

• We will offer a competitive market rate salary dependent on your level
  
• We will provide high spec hardware for you to work from in the office
  
• For the right candidates, we may be able to assist with relocation expenses and logistics
  
• This is a full-time office-based position from our offices in Exeter, UK
  

 

To Apply

Please send an email to [email protected] with your CV and why you’d be suitable for this role.

[Maethaly]

Damn.. I'd love to have an unsalaried position. Because I love interacting with this community.

[masternetra]

Just for those in the UK huh? Oh well.

[Deleted48943468User]

cool Edited February 7, 2018 by Guest

[skyewnz]

Well I am in NZ and too young to get a proper job, but I wish I could. Edited February 20, 2018 by JustAnotherRandomDovahkiin

[DuskDweller]

In response to post #57369831. #57387851 is also a reply to the same post.

masternetra wrote: Just for those in the UK huh? Oh well.

masternetra wrote: Well, I'm in the states, the best I could do is telecommute.

For anyone able to work in the UK, not just UK residents! Edited February 7, 2018 by DuskDweller

[masternetra]

In response to post #57369831. #57385011 is also a reply to the same post.

masternetra wrote: Just for those in the UK huh? Oh well.

DuskDweller wrote: For anyone able to work in the UK, just not UK residents!

Well, I'm in the states, the best I could do is telecommute.

[NinthGrove]

I'll do it! I live in Northampton!

[PatrickJnr]

Sounds awesome, but sadly don't have the funds to move there :( I'm located in Bridgwater. I know it's not far, but still

[quetzal126]

damn, I lived in Exeter for few years, great place, had lots of fun. Good luck to everyone applying for job.