Pickysaurus

I believe changing the file name was the fix here. It's possible the first version you uploaded was stick in the uploaders temporary storage or something. Renaming the file is the best way to "start fresh" when uploading an update soon after the original.

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That's not possible right now (although it's not a bad idea) What I do on my pages is to set the bug tracker to staff use only (in the permissions settings), users then post in the comments section and if they have found a valid bug I use "move to bugs" from the comment menu. Perhaps that could work for you? And have the relevant info in a sticky post?

If you can see the images without the VPN it's very likely that the IP in use by the VPN itself is on some kind of blacklist. There's not really anything we can do about that though.

Hey Onikobe, Sorry to hear about this. The issue is actually documented (including a solution) in the pinned posts on this forum: https://forums.nexusmods.com/index.php?/topic/8359768-investigation-supporters-cannot-purchase-1-month-premium/ TL:DR - You can renew your expired 1-month plan from here: https://forums.nexusmods.com/index.php?app=nexus&module=clients Thanks for supporting us!

We are looking into the possibility of including other payment methods in a future update to the memberships system :)

I'm afraid we can't look into this with the information provided. Please see this help page for more info: https://help.nexusmods.com/article/92-im-having-download-issues-what-can-i-do

You guys will probably need to include your log files before we can help further with this: https://wiki.nexusmods.com/index.php/Troubleshooting:_How_to_send_in_your_Vortex_log_file

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Hi iPenta, I have responded to your email and fixed the problem. Thanks for supporting us!

Your account is showing Premium. If you are still seeing the slow/fast download options please try logging out and back into your account. If it's a connection problem you can check out troubleshooting guide here: https://help.nexusmods.com/article/92-im-having-download-issues-what-can-i-do

Hi Masde, Sorry to hear about this issue. It seems like it may a problem with your connection to our servers. We can only help you further if you provide all the information from the following help article: https://help.nexusmods.com/article/92-im-having-download-issues-what-can-i-do It's also possible following these steps may help you find a solution yourself (such as changing your default server).

We are currently looking into an issue where it seems users must always complete a hCaptcha challenge, which is not how it is intended to work. It may go without saying but the more "paranoid" your browsing environment, the more likely you are to have to complete multiple challenges. The best way to avoid the challenge entirely is to allow the site to store cookies on your PC so that you only have to see the login screen once every month or so at most.

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It does sound like you have JavaScript blocked, we have a help page here: https://help.nexusmods.com/article/113-troubleshooting-website-issues

Hi, Thank you for the feedback. The reasoning is explained in this news post: https://www.nexusmods.com/news/14163 We understand that this might be an inconvenience to some. We are, however, strongly convinced that these minimum requirements are to the benefit of the vast majority of our current and future users. Best regards,​

It looks like you've cleared up this misunderstanding so I'll lock this thread. As when making suggestions regarding mods, please keep this part of our ToS in mind: It is up to the mod authors if they want to make the mod you suggest, if they don't it may be best to have a go at making it yourself.

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Hi Breezy. Thanks for supporting us. I just checked in the admin area and I can see this message: So that means, for whatever reason, PayPal haven't released the funds to us yet. Once they do you'll get upgraded straight away. If it stays like this for more than a day, please send your PayPal invoice to [email protected] and we'll take a closer look.

Hey there, I'm not sure I understand what you mean? Can you give some examples of pages you have posted on where the comment hasn't appeared? I can see a recent-ish post from you on this mod page: https://www.nexusmods.com/skyrimspecialedition/mods/7945?tab=posts

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