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Slow Download Speeds - Canada


PiusMonkey

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* I am not sure if this is important, but under my preferred download location dropdown menu it denotes CDN but there it does not say "Premium" like the other options.


Country: Canada

Internet Service Provider (ISP): Telus

CDN Test: 2.4MB/s

Average Download Speed (non-Nexus downloads): 1000MB/s


Download Tests:








  • Worldwide - Premium CDN: 30.7MB/s (Best)




  • US - Chicago: 27.6MB/s (High)




  • US - Miami: 14.4MB/s (High)




  • US - Los Angeles: 10.9MB/s (High)




  • EU - Amsterdam: 7.8MB/s (High)




  • EU - Prague: 7.2MB/s (High)




Download links:














TraceRoute Results:



Tracing route to files.nexus-cdn.com [89.187.185.168]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.254
2 2 ms 2 ms 2 ms 100.122.54.225
3 42 ms 41 ms 41 ms 154.11.9.3
4 41 ms 41 ms 41 ms telus-chi.cdn77.com [185.229.189.80]
5 48 ms 47 ms 47 ms vl211.chi-cs1-core-1.cdn77.com [185.229.188.46]
6 * * * Request timed out.
7 * * * Request timed out.
8 91 ms 92 ms 92 ms unn-89-187-185-168.cdn77.com [89.187.185.168]

Trace complete.



Download tests generated by Vortex

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Let me know if this has anything to do with it:

 

In the drop down menu to select the server it gives me the choices of several premium servers, such as "Chicago USA - Premium". However the only Canadian choice is "CDN", which does not have any "premium" designation.

 

Also, I've tried other websites and am downloading normally, the issue seems to be unique to Nexus.

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We highly suggest you try every single location and see which one works for you - the closest to you might not always be the best depending on how the routing is setup between your ISP and our ISP. If you get good speeds on another location then absolutely stick with that one. If that goes bad, try another. ISPs are constantly changing their routing tables so it can change regularly.

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