Mod Browsing Overhaul Discussion

[m661]

1 hour ago, kleetus92 said:

I wholeheartedly say BULLSHIT to this notion. 

If they don't want to play ball, fine, TAKE THE BALL AND GO HOME. 

The only thing these people understand apparently is money, so, for anyone that pays for premium, IMMEDIATELY cancel the membership. Not just turn it off, I mean ERASE IT. 

Modders should post their mods to Discord or literally any other site but this one. Let the cell phone PC modders carry the day... by downloading to their phones, then to their computers, or... whatever they do. 

I'm honestly not sure what youtube channels there are for mod discussions, but a contact needs to be made to several of the content providers and apprise them of what's going on and Nexus' piss poor response in handling this self inflicted disaster. Get game reviewers to publically note the User Base's utter disgust and displeasure with the Nexus leadership. When the negative press hits, someone will start asking questions. 

It's no longer time to play nice with the Markus of Queensbury rules with these people, it's time to bring the shame and well deserved ridicule right to their front door. 

Drop a bomb on their facebook and X accounts, let "Black Tree Gaming Limited" Nexus' parent company get a wiff of the s#*! they're shoveling, and give them the biggest marketing black eye disaster since the New Coke and Bud Light disaster... they have obviously completely lost visibility of their user base. So let's kick them back on track. There is absolutely zero reason to take this abuse when THEY make money from US. 

Finally, if someone really wants to make a go of it, visit the internet archive, and grab the old website code and start another platform perhaps 'Suxen Mods', clearly they copied another abysmally awfully designed website, turn the tables and make something useful and get paid in the process. Start pulling over users one by one. Even if it's just the PC community, it's enough. 

Not to use a cliche' but 'Game on' never meant so much than it does today. 

https://www.facebook.com/nexussites

https://x.com/NexusSites

 

I will play devil's advocate on the proposed actions because I find this more damaging for the users then for the targeted service.
I fully understand the emotions behind it as well as the desire to change the situation by protest but it will most likely not work. And yes I am also not happy about the situation or at least part of it.

Let me explain.
Companies do not care about there users they care about the numbers at the end of the quarter. (not talking about individual staff but the company as entity)
Unless you can actively cause a long-term downward trend of loss in revenue (more than a year) the protest is not going to do anything beside make you personally feel a bit better on short-term. Why is that? Well these things are calculated when a company takes a radical change in there impact analyse and risk assessment. Or they should at the least.
 

Lets break it further down.
There is no risk of this catching mainstream media for them, the problem is to mundane for the mainstream media to care it will not cause ratings. And media cares about ratings not problems.
Sub markets as in game reporting news sites will not care until there is a active large social media campaign they can profit of and then even coverage will at most be very low unless some controversy happens as mass bans, verbal abuse from staff side etc which will be seen as profitable. Again media cares about numbers not problems.

Deleting already paid products will not hit the actual company revenue. Well over 90% of people will voluntarily use the service in a week time again due to FOMO and up to 98% will be back in the first month. And if not at least revisit the medium which will keep the SEO, marketing at the same level. Sure some recurring payments might stop but you are most likely looking at numbers as low as 0.000001% of total customers.

You are not going to get a lot of big mod authors to reconsider the platform based on just a UI change. It is a pain to move things around for authors and due to the way the user agreement works Nexus is allowed to still use the old resources so it will hurt the mod authors for a very long time unless they make lots of content weekly that can be made exclusive. However those type of mod authors most likely run also on donation money partially. Meaning a move will cut in there own revenue lowering production capability and generally not worth the risk for them.
And with the mod authors still active it will still draw the required traffic for nexus to keep profiting of the product.

And the worst is it might actually drive sales up. Either because people out of protest decide to get premium who are pro new nexus style or the ones against it might as mentioned get remorse and decide to renew there subscription sometimes against less favourable costs.

I fully understand the utopian thinking that an user outcry and protest move will resolve this but that is not how it works in the business world.
Do spread your dislike, discomfort, opinion and ideas with anyone you think should hear it but burning your own money makes company board members chuckle and then move on.

Also be respectful even if you do not agree with anything anyone from the company says. (curse people in your head smile to them in public)
The most from the company you are going to impact are the ones not at the decision level required to overturn a company decision. And those do not deserve it to catch any of the perceived blame unless they actively instigated something themselves which is very rare to happen *but can happen* That includes people that are perceived as the decision makers for the public like a lead designer position they are not the once ordering the actual change on top level they simply carry out there assigned task and take the brunt of the blame. I have been in hundreds of meetings rarely lies the problem at lower management. But sadly they are the once that are a easy target for the virtual stocks to throw the rotten vegetables at. Do ask critical questions and call out things that are clearly feed lines I am sure you can find them and challenge those.

And lastly keep in mind that a heated argument can also be used as a PR tactic as to make it look like they are reasonable but the protestors are not listening to any company feedback in return. That might also give the excuse for the once that are in control to shutdown feedback related to the specific protest on grounds of that the debate has devolved in a off topic mess.
Which will short-term spawn smaller but not as organized disagreement threads and eventually die down in popularity, reach due to most viewers are not going to track multiple threads on the same problem at a time. I am not saying Nexus will do this but I seen it all to often at other companies.

This is of course all a personal opinion but one from a corporate perspective.

[kat1004]

4 minutes ago, VaultSavior said:

 

Iluviel doesn't understand how to speak to human beings or how to provide customer service, apparently. I've worked alongside and purchased from fast food workers, Starbucks baristas, Walmart employees, etc that can run circles around Iluviel's laughable customer punishment oops I mean customer service. The response I copied and pasted from this Nexus team member is REPULSIVE--coming from a years long paying customer. Anyone on Earth could have done an infinitely better job interacting with the consumer with both eyes closed and two earplugs in.

I was a customer-facing Walmart employee for a while. I was also a customer-facing Spirit Halloween employee for a while, enough in both positions that I've got a few years of customer service experience. If I ever responded that way to a customer, I guarantee you I would've been instructed to turn in my uniform stuff and been pushed out the door very quickly. 

[urah1985]

10 minutes ago, VaultSavior said:

 

Iluviel doesn't understand how to speak to human beings or how to provide customer service, apparently. I've worked alongside and purchased from fast food workers, Starbucks baristas, Walmart employees, etc that can run circles around Iluviel's laughable customer punishment oops I mean customer service. The response I copied and pasted from this Nexus team member is REPULSIVE--coming from a years long paying customer. Anyone on Earth could have done an infinitely better job interacting with the consumer with both eyes closed and two earplugs in.

I work for the second largest gas station chain in Poland and if I spoke to a customer the way Iluviel does, I would be out of a job in less than 5 minutes.

[HadToRegister]

1 hour ago, toostruus said:

Hmm. This is only ten minutes up. Maybe listen for once to Nexus Members?

 

Where is this? I haven't seen it

[Glitchfinder]

11 minutes ago, CobaltCakes said:

Actually distressing and depressing to see, as is the absolute radio silence on this post from any of the team.

I won't say the team is handling this thread well, but it is worth keeping in mind that it is currently a bit after midnight for the actual paid staff at Nexusmods, since they're UK-based. They were pretty active in the thread during normal-ish working hours for their location.

[SrEthryan]

Just now, HadToRegister said:

Where is this? I haven't seen it

Don’t know, but it for sure isn’t in the official discord.

Seems to be a private discord server somewhere.

[CobaltCakes]

1 minute ago, Glitchfinder said:

I won't say the team is handling this thread well, but it is worth keeping in mind that it is currently a bit after midnight for the actual paid staff at Nexusmods, since they're UK-based. They were pretty active in the thread during normal-ish working hours for their location.

This is fair! i was not aware of the time zone difference, so thank you for that lol

[LunchboxGaming]

Just a crap decision. Bring back the Nexus we love, or let us opt out.

[HadToRegister]

I didn't find any poll on Discord. It's probably already been removed because it wasn't going their way.
Data Driven FACTS and all that.

[zloybelka]

1 hour ago, Cridow said:

Honestly, this will sound pedantic, but... I also hate the new font so much, it's too round and it makes it look... childish, somehow. The old one looked more mature. Does that make sense? lol

That's because the new design is aimed at mobile devices, which entails using more rounded fonts, higher corner radius on buttons etc Also, w i d e r  le t t e r  sp a c i n g.